Diagnostics

Signal Diagnostics

Signal strength varies depending on your location. If you are having trouble with your sensor and are receiving frequent offline alerts let us know. When your sensor has connected to the cellular network, there are two values reported: RSRP (Reference Signal Received Power) and RSRQ (Reference Signal Received Quality). RSRP is giving an indication of signal strength and RSRQ is giving an indication of signal Quality. We use the following values to assess the overall performance on the network:

Minimum Rsrp: -141
Minimum Rsrq: -19

Excellent Rsrp: -79 //Greater than -79 is Excellent
Good Rsrp: -99
Ok Rsrp: -109  //Performance with RSRP lower than -109 is more dependent on RSRQ

Excellent Rsrq: -7
Good Rsrq: -12
Ok Rsrq: -15 

If you are uncertain about signal strength at your installation site or are having trouble assessing these numbers, please contact us, our team is happy to help and can quickly give an indication of the likelihood of reliable communication.

Test Measurement

The sensor will measure the distance to the water surface. Select 'send measurement to Waterwatch Live' if you want to add the measurement to the graph.

Rapid Test Mode

This sends a general configuration update to Waterwatch. While the Rapid Test is running, the scheduler is changed to measurement intervals of 5 minutes and transmits those measurements in every 15 minutes.

Be sure to select Turn Off Rapid Test Mode as soon as possible to preserve your battery. Turning off rapid test mode sets the measurement and transmit intervals back to the default settings.

Reset Battery

If you have installed a new battery, select Reset Battery Percentage as soon as possible so that the app accurately reflects the battery life.