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  • Waterwatch User Guide
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  • Installation Guides
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  • Installation Guides - Tank Monitors
    • Tank Monitor - 4G Setup (after Oct 2022)
    • Tank Monitor - Wifi Setup (after Oct 2022)
    • Tank Monitor - 4G Setup (before Oct 2022)
    • Tank Monitor - Wifi Setup (before Oct 2022)
  • Tank Monitor - Positioning
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  • Installation Guides - Environmental Monitors
    • LS1 Environmental Models (after Oct 2022)
    • LS1 Environmental Models (before Oct 2022)
    • Pressure Sensors
  • Mobile App
  • Enable Notifications
  • Connect to your monitor with bluetooth
  • Setting Alarms
  • Reboot
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  • Advanced Settings
  • Diagnostics
  • Remove A Tank/Monitor
  • Measurement Errors
  • Hardware and Maintenance
    • Maintaining Your Sensor
      • Battery Replacement (all models after Oct 2022 except external antenna)
      • Battery Replacement - LS1R External Antenna (after October 2022)
      • T35 Battery Replacement (before Oct 2022)
      • LS1R Battery Replacement (before Oct 2022)
      • Upgrade LS1 to LS1R X
      • Upgrade T35 to T35-X
    • Firmware Updates
      • Update your firmware
  • Waterwatch Web App
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    • Waterwatch Live
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        • Dashboard
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  • SUPPORT
    • Valid Sensor Ranges
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  • Advanced
    • Delta Filter Setting
    • Archive
      • LS1 Sensor Cable Upgrade
        • Replacing the Battery LS1 Models
      • Network outage update - Australian customers
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On this page
  • Sensor Icons
  • Exporting Sensor Data
  • Sensor Setup
  • Measurement Error Code
  • Add a Sensor to Your Organisation

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  1. Waterwatch Web App

Waterwatch Live

View sensor data, export data, change sensor settings and more

Select a sensor icon on the map in the Map Tab or on the sidebar in the Sensors Tab to view the water level data and other information.

Sensor Icons

Green Active: The sensor is operating normally.

Orange Warning:

Common causes:

Low battery. A low battery can prevent your monitor from sending messages.

Sensor is positioned incorrectly. The sensor may be installed too close to the highest water level (200mm minimum distance), or the sensor is angled more than a 3 degree angle.

Sensor is offline. This can be caused by bad network coverage or a low battery.

Sensor is damaged.

Red Alert: Water level alarm is asserted.

Grey Alert: The measurement scheduler has been turned off.

Exporting Sensor Data

In the sensor dashboard, you should be able to see on the upper right-hand side, the export button. Click this button and a CSV file will be automatically downloaded. Use the date filter options to the left of the screen to refine your data range.

Only the organisation owner can export data.

Sensor Setup

You may perform the following changes and operations on a sensor if you are the admin/owner of the organisation:

  • Change the Display Settings

  • Change the Offset

  • Change the Display Limits

  • Change the Location Indicator

  • Perform a Remote Task

Measurement Error Code

Measurement errors happen sometimes when the sensor is not set up correctly or is damaged. Read more about measurement errors here:

Add a Sensor to Your Organisation

To the left of the dashboard click on the menu next to 'search sensors'. Add the sensor serial number and the claim code. These can be found on the instruction brochure in the box your sensor was delivered in.

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Last updated 2 years ago

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Measurement Errors