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  • Waterwatch User Guide
  • FAQs
  • Get Started
    • Account Sign Up
    • Download The App
    • Existing Account? Add a new monitor
  • Installation Guides
  • Battery Replacement Guides
  • Installation Guides - Tank Monitors
    • Tank Monitor - 4G Setup (after Oct 2022)
    • Tank Monitor - Wifi Setup (after Oct 2022)
    • Tank Monitor - 4G Setup (before Oct 2022)
    • Tank Monitor - Wifi Setup (before Oct 2022)
  • Tank Monitor - Positioning
  • Hole Saw Options
  • Installation Guides - Environmental Monitors
    • LS1 Environmental Models (after Oct 2022)
    • LS1 Environmental Models (before Oct 2022)
    • Pressure Sensors
  • Mobile App
  • Enable Notifications
  • Connect to your monitor with bluetooth
  • Setting Alarms
  • Reboot
  • Share Access
  • Advanced Settings
  • Diagnostics
  • Remove A Tank/Monitor
  • Measurement Errors
  • Hardware and Maintenance
    • Maintaining Your Sensor
      • Battery Replacement (all models after Oct 2022 except external antenna)
      • Battery Replacement - LS1R External Antenna (after October 2022)
      • T35 Battery Replacement (before Oct 2022)
      • LS1R Battery Replacement (before Oct 2022)
      • Upgrade LS1 to LS1R X
      • Upgrade T35 to T35-X
    • Firmware Updates
      • Update your firmware
  • Waterwatch Web App
    • Account
      • Login
      • User Settings
      • Forgot Password
    • Waterwatch Live
      • Map
      • Sensors
        • Dashboard
        • Sensor Setup
      • Notifications
      • Settings
      • Measurement Errors
    • Organisations
      • General Organisation Settings
      • Inviting and Managing Users
      • Organisation Member Roles
      • Organisation Notification Settings
      • Notifications
  • SUPPORT
    • Valid Sensor Ranges
    • Trouble Shooting
    • Get In Touch
    • Network Coverage
    • Major Firmware Releases
    • Technical Documents
  • Advanced
    • Delta Filter Setting
    • Archive
      • LS1 Sensor Cable Upgrade
        • Replacing the Battery LS1 Models
      • Network outage update - Australian customers
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FAQs

Frequently asked questions

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Last updated 2 years ago

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Who are your Australian distributors?

Our distributors in Australia are and .

How can I share my monitor data or access others?

You can share your monitor information with anyone by inviting them to your organisation. They will have access to the web and the mobile app as either . This decision depends on whether you want them to view only, or view and make changes.

I have a new monitor. How do I remove the old monitor from my organisation?

Contact us at Waterwatch and we will remove it for you.

Will this monitor work on my property?

You may check your network coverage in NZ and AUS . Contact us for advice if you are unsure.

Can I use the T35 tank monitor on concrete tanks?

Yes, a 50mm hole must be drilled into the top of the concrete tank. Stackable angled mounting shims are available to level your tank monitor.

What kind of hole saw do I need?

What are the technical specifications?

Do you offer flow monitoring?

For measuring the weir flow - Yes. On your Waterwatch Live app there are advanced monitor setup settings where you can convert the water level measurements into weir flow rate.

For tank flow - No. Sorry this is not supported yet.

What are the maximum and minimum tank sizes?

The most important measurements are the tank depth and the maximum measurable distance from the monitor to the water surface. Tank diameter is not an issue.

Sensor type

Min distance from water surface

Max distance from water surface

T35

0.2 metre

3.5 metres

Can I forward the data to my own software/system?

How much will a monitor cost?

For wholesale inquiries please email info@tussockinnovation.co.nz

Where can I find a demo and videos?

Yes, please check out the REST API and other integration options in our .

Monitor and app subscriptions prices are available at

For prices in Australia, please contact or .

Check out our .

Hole Saw Options
Data Sheets and Documentation
Developer Documentation
waterwatch.io
Automation Group
Farm Monitoring Solutions
Youtube channel
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Share Access
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Tank Monitor - Positioning